Jeffrey Greenberg on Technology Strategy

For one of the startups I’ve been involved with we used Trac as a quick way to support “development”. But Trac is very limited and problematic. We choose because it’s free, and a number of successful opensource projects use it. It works pretty well for supporting developers and an open environment, but as we’re running a startup with a rag-tag fleet of programmers, testers, project and product management it’s really not sufficient for all of them. Out of the box, Trac is best for developers and developer run projects. But if you’re a product company, then you’ve got alot of other things to manage other than what the bugs are and which developer is working on them. Because that’s really all you get. When you have people in other roles than programmer and technical manager, you’re beyond the capability of Trac: there simply not enough fields and capabilities to support different kinds of development roles and their interactions.